Shipping
A flat shipping fee is added for shipments
$ 25 to North America, Canada and Europe
$ 50 Australia, New Zealand, South America, and the Philippines
This covers DHL International Priority shipping, Packing, and Insurance (up to the invoice amount).
Purchases from European buyers will be sold in the European VAT system and VAT is included but not reclaimable.
The buyer is responsible for all applicable taxes, customs clearance, import duties, or equivalent costs at the customer's home border. [Terms and conditions]
We charge only a one-time shipping fee if you buy 2 or more items.
We will email you a shipping notification shortly before shipment with an internal tracking number. Check the shipping address carefully! Please update your ship to address here and Contact us immediately about your update.
Items are usually shipped by DHL a few days after payment is received. You will be notified by email about the shipping date and tracking number, also noted on your invoice page.
Maps are usually shipped flat between sturdy cardboard. Large maps are rolled and shipped in solid tubes. If your item can be sent in an A4 size envelope and no Insurance is requested a reduced shipping rate of €10.00 will be added to your bill.
For parcels of more than 1kg, an additional fee applies. You are billed at nominal postal fees.
If your parcel has been in transit for two weeks, you must contact us, and we will place an official parcel trace request at the local post office. Such a trace may take about two weeks before a response is received.
Hold Shipment option
We've added an option to hold your shipping. This can be incredibly convenient for people who want to buy several items at different times and you want us to ship them together or at a later moment.
The service is free, and you pay the shipment fee only once.
You will pay the shipping fee the first time we put your shipment on hold. The next time, you won't get charged for shipping.
You can add as many items as you like.
Contact us if you want to use our Hold Service!